Shipping policy

Shipping Policy

Orders are processed within 2–5 business days.  Orders are carefully prepared prior to shipment. Once your order has shipped, you’ll receive an email with tracking information.

Delivery timelines vary based on the carrier and destination. After shipment, delivery speed and delays are outside of our control.

Please review your shipping details carefully before completing your purchase. We are not responsible for delays or delivery issues caused by the carrier, weather conditions, customs processing, or address errors provided at checkout. If a package is returned to us due to an incorrect or incomplete address, additional shipping fees may apply before reshipment.

International Orders

Orders shipped internationally may be subject to import duties, taxes, or customs fees determined by the destination country. These charges are the responsibility of the recipient and are non-refundable. We are unable to alter shipments to guarantee exemption from customs charges.

Delivered but Missing Packages

If tracking information indicates that your package has been delivered but you are unable to locate it, please contact the shipping carrier directly for assistance. While we are happy to help where possible, we cannot replace or refund orders that are marked as delivered by the carrier.